Who we are

Your Trusted Facility Services Partner, Delivering Reliable, Compliant and High-Quality Solutions With a Commitment to Excellence.

Excellence Excellence
Safety Safety
Sustainability Sustainability
Belonging Belonging
Collaboration Collaboration
Excellence Excellence
Safety Safety
Sustainability Sustainability
Belonging Belonging
Collaboration Collaboration
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Years of Service

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Client Reviews

Our Values Are the Synergy Difference

The foundation of every decision, every action, and every success.

A BIT ABOUT US

Our Background

We have been providing facility management services to our customers for more than a decade. More recently, we have grown and evolved into an innovative and dynamic facility management organisation that meets our customer’s needs in the ACT, NSW, VIC, SA, & QLD.

 

Our Values

Our values shape everything we do, from how we work and collaborate to how we deliver for our clients. Belonging, Collaboration, Safety, Excellence and Sustainability are at the heart of every Synergy partnership and every facility we support.

 

Our Promise

We set the standard for quality, reliability and service excellence. We hold our people and partners accountable to deliver on every commitment, because our clients deserve nothing less.

We do what we say. We deliver with purpose. We take pride in every facility we service.

Since our founding in 2014, we have supported clients across Australia with reliable, high-quality facility services. We believe great service is built on experienced people, strong relationships and a genuine commitment to getting the job done right.

 

Why We Are Different

Safety

At Synergy Facility Services Australia, safety is our top priority. Our commitment to maintaining a robust safety framework. We conduct regular safety training and audits to ensure all protocols are followed, creating a secure environment for our employees and clients. Our safety measures not only protect our workforce but also guarantee that our services are delivered with the highest level of care and professionalism.

 

Sustainability

Sustainability is at the core of our operations. We adopt eco-friendly practices and use sustainable products to minimise our environmental footprint. Our initiatives include reducing waste, optimising resource use, and continually seeking innovative solutions to enhance our environmental performance. We believe that sustainable practices are essential for long-term success and environmental stewardship.

 

Empowered Teams

We believe that our employees are our greatest asset. Through comprehensive training programs, Employee Assistance Programs, and mental health first aid, we ensure that our teams are well-equipped, supported, and motivated. Our training modules, available via the Bright HR platform, help employees develop their skills and advance their careers. Recognition programs further foster a positive work environment, where hard work and dedication are regularly celebrated.

 
 

Experts

Comprehensive Facility Services We are experts in delivering top-quality services across various sectors, specialising in:

  • Commercial Cleaning & Sanitization

  • Waste Management

  • Pest Control

  • Gardening & Landscaping

Our services extend to high-rise buildings, body corporate properties, leisure facilities, childcare centres, medical centres, aquatic and fitness centres, Food and Beverage Facility Cleaning and much more. We are fully equipped to handle diverse facility needs with professionalism and expertise.

Community Engagement

  • First Nations Support: Supporting First Nations communities through employment and training opportunities to promote inclusivity and diversity. Facilitating local First Nations employment sessions for nearby businesses to help bridge the gap between employers and indigenous job seekers.

  • Early Education Initiatives: Conducting hand hygiene training for children across all early education partners to encourage health and well-being from a young age.

  • Local Club Sponsorships: Actively sponsoring local cricket and football clubs to foster a sense of community, encourage healthy and active lifestyles, support local talent, and promote teamwork and physical fitness.

  • Job Seeker Development: Providing training for local job seekers to develop skills within the cleaning industry, enhance employability, and support the broader community.

Our Journey

2014
September
Company Established in ACT

Synergy Cooperates Property Services PTY Ltd was established in the ACT.

2015
November
Expansion into Victoria

The company expanded its operations into Victoria.

2016
Continued Business Growth

Marked as a period of continued growth with no significant milestones.

2017
Strengthening Operations

Marked as a period focused on strengthening operations with no significant milestones.

May
2018
Expansion into Queensland

The company expanded its operations into QLD.

February
2019
Company Rebrand

The company changed over to Synergy Facility Services Australia Pty Ltd.

September
2020
Work Health and Safety LMS

Introduced an updated Work Health and Safety Learning Management System (WHS LMS) to enhance training and compliance programs.

June
2021
Integrated Employee Management System

Launched an integrated employee management system.

May
2022
Introduction of iMops

Introduction of iMops into the machinery fleet, featuring ATP-tested modular HACCP color-coded accessories that reduce environmental impact by over 75% when integrated into i-team equipment.

October
2022
Site-Specific Audits

Implemented integrated site-specific cleaning audits.

July
2023
New Employee Training Initiative

Implemented a new employee training initiative.

November
2023
Regional Expansion

Expanded services into South Australia, the Australian Capital Territory, New South Wales, and Queensland, enhancing presence in these regions.

January
2025
ISO & CM3 Certified

Achieved ISO 9001, ISO 14001, ISO 45001 & CM3 Certification.

October
2025
Australian Achiever Award

Proud recipient of the Australian Achiever Award for Business Excellence.

May
2026
Synergy Operating System (SOS) App

Introduced the Synergy Operating System (SOS) App, an all-in-one platform designed to connect people, tools, and processes anytime and anywhere.

2026
Australian Achiever Award

Proud recipient of the Australian Achiever Award for Business Excellence.